In the event that I choose to appeal against the assessment outcome, what is the appeal process?
Learners are allowed to utilise the Appeal forms (Annex W) to appeal for an undesired assessment result by submitting the completed form to LCCS within 2 weeks of the assessment with a payment of $250.
Admin will inform the learner of the decision within 4 weeks upon receipt of the appeal.
There will not be any further appeals subsequent to the first.
Please email training@lccs.org.sg or your course administrator to find out more.
What is the cancellation and refund policy?
You will be eligible for refund as follows:
– Cancellation 30 days from class commencement – 100% refund
– Cancellation 15 days from class commencement – 50% refund
– Cancellation 5 days from class commencement – No refund
How can I provide feedback?
If you have any questions or feedback in relation to the courses, please call us at 6441 3906 on weekdays, 9.00 am to 5.30 pm.
You can also email us at training@lccs.org.sg.
What are the course completion requirements?
– Attendance of at least 75% for the course
– Assessed to be Competent at the end of the course.
What can I do next?
After your course ends, you can check out the following sites:
